Shipping / Payment methods
In principle shipping takes place within the USA.
- There is no minimum order value.
- Orders worth 200 USD or more are free of shipping costs.
- For orders under 200 USD within the USA, we charge 9.99 USD shipping costs. Certain exceptions apply to shipments to Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Puerto Rico, American Virgin Islands and Canada - please contact us in advance.
- For shipments and orders outside of the USA, the customer is responsible for paying tax and corresponding duties. If a customer refuses this responsibilities or does not pay the shipping party, the return costs will be invoiced as well.
- We only accept orders to valid addresses.
- We do not deliver to P.O. Boxes. The order addressed to a P.O. Box may be delayed, will not be covered by any Service Guarantee and will require an address adjustment.
- Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted as well as orders by the Armed Forces outside the US mainland.
- The price includes packaging costs.
- The statutory VAT is included in all prices.
- Orders are usually delivered within 1-2 working days.
- Shipping days: Monday to Friday.
- Orders will not be shipped on national holidays.
- All information without guarantee. Subject to change without notice.
Accepted payment methods
- Apple Pay
- Credit card
- PayPal Express Checkout
Joya Shoes USA, 916.418.4393